Privacy Policy

Last updated: January 2025

Introduction

At Zwebist, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website at https://zwebist.com or engage our services. By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms or request consultations
  • Subscribe to our newsletter or blog updates
  • Create an account or register for our services
  • Communicate with us via email, phone, or social media
  • Participate in surveys, promotions, or events
  • Submit project requirements or proposals

This information may include: full name, email address, phone number, company name, job title, billing address, payment information, project details, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages viewed and time spent on each page
  • Referring website or source
  • Click patterns and navigation paths
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website features.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our web development, design, and consulting services
  • Communication: To respond to your inquiries, send project updates, and provide customer support
  • Marketing: To send newsletters, promotional materials, and service announcements (with your consent)
  • Analytics: To understand how visitors use our website and optimize user experience
  • Security: To detect, prevent, and address fraud, security issues, or technical problems
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Business Operations: To process payments, manage accounts, and maintain business records

Legal Basis for Processing

We process your personal information based on: (1) your consent; (2) the necessity to perform our contractual obligations; (3) compliance with legal requirements; or (4) our legitimate business interests, provided these are not overridden by your rights and interests.

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in business operations (hosting, analytics, email services, payment processing) under strict confidentiality agreements
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets, where your information may be transferred as part of the business
  • Legal Requirements: When required by law, legal process, or government request, or to protect our rights, property, or safety
  • With Your Consent: When you explicitly authorize us to share your information with third parties

Data Security

We implement industry-standard security measures to protect your personal information, including encryption (SSL/TLS), secure servers, access controls, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Request limitation on how we process your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for marketing communications at any time
  • Lodge Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@zwebist.com. We will respond to your request within 30 days.

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Marketing Communications

With your consent, we may send you marketing emails about our services, blog posts, industry insights, and special offers. You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly. Note that you will continue to receive transactional emails related to your account or services.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. For more information or to exercise your rights, contact us at privacy@zwebist.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights outlined in the "Your Privacy Rights" section above. You also have the right to lodge a complaint with your local supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Zwebist
Email: privacy@zwebist.com
Website: https://zwebist.com

We will respond to your inquiry within 30 business days.